PRIVACY POLICY
Last Reviewed: 05 July 2023
At 3D 4 Life, we are committed to protecting the privacy of our customers. This privacy policy outlines the types of personal information we collect and how we use, store, and disclose that information.
Information Collection and Use
We may collect personal information from you when you visit our website, create an account, place an order, or contact us for support. This information may include your name, email address, phone number, shipping and billing addresses, and payment information. We use this information to fulfill your orders, communicate with you about your orders, and improve our products and services.
We may also collect non-personal information about your use of our website, such as your IP address, browser type, and operating system. This information is used to analyze website traffic and improve our website’s functionality.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption technologies and maintain physical, electronic, and procedural safeguards to protect your information.
However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this website cannot be guaranteed.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of these websites before providing any personal information.
Updates to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at privacy@3d4life.com.
TERMS AND CONDITIONS
Last Reviewed: 05 July 2023
Welcome to 3D 4 Life. By accessing or using our website and purchasing our 3D printed products, you agree to be bound by these terms and conditions (“Terms”). If you do not agree to these Terms, please do not use our website or purchase our products.
1. Product Information and Descriptions
We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and images. However, we do not guarantee the accuracy or completeness of such information. We reserve the right to modify or update any information on our website at any time without prior notice.
2. Ordering Process
When you place an order on our website, you are making an offer to purchase our products. We reserve the right to accept or reject any order at any time and for any reason. If we accept your order, we will send you an email confirmation of the order, which will include the details of the product, price, shipping, and any applicable taxes.
3. Payment
Payment for products must be made in Canadian dollars using a valid credit card, debit card, or other payment method that we accept. Payment is due at the time of purchase, and we will not process your order until payment has been received.
4. Shipping and Delivery
We will make every effort to ship your products in a timely manner, but we cannot guarantee delivery dates or times. Shipping costs and delivery times will vary depending on the shipping method you choose and your location. Please refer to our shipping and delivery policy for more information.
5. Returns and Refunds
If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Please refer to our returns and refunds policy for more information on the process and requirements for returning products.
6. Intellectual Property
All content on our website, including text, images, graphics, logos, and other materials, are the property of 3D 4 Life or our licensors and are protected by Canadian and international copyright laws. You may not use any content from our website without our prior written consent.
7. Disclaimer of Warranties
We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to our products or the information, products, services, or related graphics contained on our website.
8. Limitation of Liability
In no event shall 3D 4 Life, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of our website or purchase of our products, even if we have been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless 3D 4 Life, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.
10. Governing Law and Jurisdiction
These Terms and any disputes arising out of or related to your use of our website or purchase of our products shall be governed by and construed in accordance with the laws of the province of Ontario, Canada. Any legal action or proceeding arising out of or relating to these Terms or your use of our website or purchase of our products shall be brought exclusively in the courts located in the province of Ontario, Canada, and you consent to the jurisdiction of such courts.
11. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or purchase of our products after any such changes shall constitute your acceptance of the modified Terms.
12. Entire Agreement
These Terms constitute the entire agreement between you and 3D 4 Life regarding the use of our website and purchase of our products and supersede any prior or contemporaneous agreements between you and us.
If you have any questions or concerns about these Terms, please contact us at support@3d4life.ca.
Environmental, Social, and Governance (ESG)
Last Reviewed: 05 July 2023
Environmental:
At 3D 4 Life, we recognize the importance of environmental sustainability in all aspects of our business operations. We strive to minimize our environmental footprint by reducing waste, conserving energy and water, and utilizing environmentally friendly materials wherever possible. We are committed to responsibly sourcing materials and reducing the use of non-recyclable materials in our products. Additionally, we aim to reduce the carbon footprint associated with transportation by optimizing logistics and utilizing eco-friendly modes of transportation. We regularly evaluate our environmental impact and implement strategies to improve our sustainability practices.
Targets:
- Failed Prints & Trimmed Material – 100% Recycled
- Unpainted products – 100% Recycled
- Painted products – 90% Recycled
Social:
At 3D 4 Life, we value our employees, customers, and the communities we serve. We are committed to providing a safe and healthy work environment for all employees, free from discrimination and harassment. We prioritize ethical business practices and respect the human rights of all individuals, including those within our supply chain. We strive to maintain open communication with our customers and work to meet their needs and expectations through transparent and honest communication. We also engage with the communities we serve through various initiatives such as sponsorships, volunteering, and charitable donations.
Governance:
At 3D 4 Life, we are committed to maintaining the highest standards of corporate governance. We believe in transparency, accountability, and ethical decision-making. We adhere to all applicable laws and regulations and have established policies and procedures to ensure compliance with these laws. We have a diverse and independent Board of Directors who oversee the company’s operations and provide guidance on strategic initiatives. We regularly review and evaluate our governance practices to ensure they align with our values and business objectives.
In summary,
3D 4 Life is committed to environmental sustainability, social responsibility, and ethical corporate governance. We believe in doing business in a way that benefits our customers, employees, and the communities we serve, while also protecting the planet for future generations.